Afflatus Hijab FAQ
- Afflatus Hijab is a small company, therefore we do not do returns. We do understand that sometimes an item may not fit well or you may just not like it. We are able to do an exchange or store credit within 7 days upon arrival.
- If you decide to accept the store credit, we will send you a code directly to your email with the amount of your purchase.
- If you decide that you do want to exchange or receive a store credit you are responsible to pay the shipping back to our main store at 5509 130 ave Edmonton Alberta, Canada T5A 1B7.
Our home base is Canada, everything is shipped out of Edmonton Alberta. If you are ordering online in Canada you will always receive a tracking number with your order. You also have the opportunity to receive FREE shipping if you spend over $200.00
If you are ordering from the USA or any other country aside from Canada there will be shipping options when you checkout. The least expensive shipping usually comes without any tracking, which means you will not receive any updates on your package. When you checkout and pick a shipping option be mindful of picking the one that says "trackable" if a tracking number is important for you.
We send out packages from Tuesday- Saturday usually 1-2 days upon receiving the initial order.
*Once the order has been dispatched we are not responsible for any delays that may come from the back end of Canada Post, DHL, Fedex, or UPS.*
We take all sorts of payment options on our website such as Mastercard, Visa, American Express, Apple pay, Paypal, Discover, Shop Pay, Google Pay, Bancontact, and Sezzle.
Sezzle is our installment payment plan, which allows you to make 4 payments for your purchase!
Thank you for shopping at Afflatus Hijab, if you have any further questions feel free to email us at email@example.com.